Courses
Crosby Aviation Training provide a variety of courses that can be customised to meet the needs of their clients.
Dispatch Resource Management
DRM is an evolution of Crew Resource Management (CRM). It is tailored specifically for those operationally involved in the dispatch process. Designed by a fully qualified CRM trainer with 19 years experience in aviation operations, what sets DRM apart is its bespoke nature. Taking the principles of effective CRM and applying them directly to the operations and ground support departments.
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Train the Trainer
This course draws on methods for training adults in a work environment (both classroom and practical) by expanding the instructor’s awareness of adult learning theory, training procedures and resources. It  is designed to provide initial or recurrent training for new or experienced instructors, for those wishing to refresh their existing skills and learn the latest new delivery tips and techniques.
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Successful delegates on this course will also receive a Level 3 Award in Delivering
Training.
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Level 3 Diploma Aviation Operations Control
This fully accredited Level 3 Diploma is the first of it's kind. Designed as a bolt-on upgrade to the UKOMA Operations Officer course, this is your chance to show the world you have the skills required to thrive in aviation operations control.
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Led by a team of experts from major airlines, service providers and training specialists, the programme covers various critical subjects to equip you with the knowledge required for a career in operations control.
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Aviation Operations Manager Apprenticeship
This course has been designed around the knowledge, skills, and behaviours identified in the Skills England Level 4 Apprenticeship for Aviation Operations Manager and will be updated to the latest standards. The programme duration is 18 months before entering the End-Point Assessment.
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The programme has been designed to meet the requirements of ICAO 10106 and be updated to the most current CAA and ICAO regulations.
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New and Advanced Leaders
Leadership Mentoring
Designed to help and guide those taking the step in to their first or a higher leadership position, this 6 month mentoring package includes fortnightly 121s that are alternated with guided learning, research and reflective activities. This is offered at 3 different levels with accompanying professional qualifications:
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New Supervisor/Team Leader - With Level 2 Diploma in Team Leading
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New Duty Manager - With Level 3 Diploma for Team Leaders and Supervisors
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New Department Manager - With Level 5 Diploma for Operations or Departmental Managers
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Competency based assessments are included throughout, future proofing against EASA NPA 2023-01 and ICAO Doc 10106.
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Safety Management Systems (SMS)
Safety Management seeks to proactively mitigate safety risks before they result in aviation accidents and incidents.
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Safety Management enables Operators to manage their safety activities in a more disciplined and focused manner.
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When employees have a clear understanding of their role and contribution to safe operations, it enables them to prioritise safety risks and more effectively manage themselves for optimal aviation safety benefit.
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Fatigue Risk Management
FRM training draws on fatigue-related safety data and scientific research. A greater expansion of Fatigue awareness provides individuals, departments and organisations with the insight on how to manage their own personal fatigue as well of those of your colleagues.
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Flight Operations Officer Recency Training
Our comprehensive 10-unit course is designed to provide your personnel with the essential knowledge and skills needed to meet the requirements of CAA AMC1 ORO.GEN.110(c);(e).Â
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This regulation covers the training programme for Flight Operations Officers / Flight Dispatcher personnel who perform flight monitoring and flight watch tasks.
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Flight Operations Coordinator ApprenticeshipÂ
This course has been designed around the knowledge, skills, and behaviours identified in the Skills England Level 3 Apprenticeship for Aviation Flight Operations Coordinator. The programme duration is 18 months before entering the End-Point Assessment. It includes topics such as weather, flight planning, and situational awareness.
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The programme has been designed to meet the requirements of ICAO 10106 Operations Officer competency-based training.
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Welcome to the Workplace
Leadership Mentoring
The  Operations Control Centre, or indeed any office environment can be difficult to navigate in the beginning. People not used to this style of work can often struggle in the early months as they adapt to new ways of working. This mentoring package is designed to support those new to this environment and to expedite and ease their transition in to a new working dynamic.
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Competency based assessments are included throughout, future proofing against EASA NPA 2023-01 and ICAO Doc 10106.
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There is also the option to accompany this package with a Level 2 Diploma in Business Administration.
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Ramp Resource Management
RRM is the effective use of all available resources for personnel to assure a safe and efficient ground operation, reducing error, avoiding stress and increasing efficiency. It is tailored specifically for those in ground operations. Designed and delivered by a fully qualified CRM trainer with 20 years' experience in aviation operations, what sets RRM apart is its bespoke nature. Taking the principles of effective CRM and applying them directly to the ground ops environment.Â
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Flight Time Limitations (FTLs)
The training draws on EASA.ORO.FTL regulations. Designed to provide a greater expansion of FTL awareness with an insight on how to manage rosters effectively.
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When employees have a clear understanding of the FTL rules, it enables them to prioritise safety risks and more effectively manage rosters accordingly.
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UKOMA Operations Officer Course
UKOMA offer an entry level 'Operations Officer' training course that is designed to give delegates a condensed week long course in the key skills required to support their development and progression within the industry. The course features guest speakers from across the ranks of diverse operators and other experts.
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Crew Scheduler Apprenticeship
This course has been designed around the knowledge, skills, and behaviours identified in the Skills England Level 3 Apprenticeship for Transport Scheduler (Crew Planning). The programme duration is 18 months before entering the End-Point Assessment. It includes topics such as flight time limitations and fatigue management.
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The programme has been designed to meet the regulations for ICAO and CAA, and is updated with the most current regulations.
Future Leaders
Leadership Mentoring
Designed to help load a talent pipeline, this package will also aid people retention through a clear commitment to their professional development.Â
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The mentoring will prepare future candidates for leadership positions and is available at 3 different levels:
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Future Supervisor/Team Leader.
Future Duty Manager.
Future Department Manager.
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Competency based assessments are included throughout, future proofing against EASA NPA 2023-01 and ICAO Doc 10106.
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Extended Range Twin Operations (ETOPS)
This 2 day workshop covers ETOPS regulations through a syllabus that includes:
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Explain the ETOPS regulations and the need for them andÂ
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Describe the Operations Approval process for an AOC.Â
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Identify potential aircraft performance impacts when flying ETOPS
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Understand the diversion procedures and need for ETOPS ERAs and how to identify your area of operations
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Understand the fuel requirements for ETOPS and non-ETOPS flights
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An explanation of the dispatch considerations and how to correctly evaluate ETOPS ERAs
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Understand what is required on an ETOPS release form, andÂ
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Identify what documentation is required for auditing purposes.Â
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